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Frequently Asked Questions
Q: What is The Employment
Vault?
A: The Employment Vault is an employment confirmation
service provider to Employers and Verifiers that allows
these entities to obtain the information requested in a
manner that is simple, efficient and secure. We process
both current and past employment requests.
Q: What employment information will we confirm?
A: We offer three types of confirmations: Past Employment
Confirmation: Company, start and end date and job title.
Current Employment Confirmation: Company, start date and
job title. Income Confirmation: Company, start date, job
title and pay rate.
Q: Who is a Verifier?
A: A Verifier is a person or organization that is trying
to obtain a person’s employment confirmation or income
confirmation in order to provide that person with products
or services. Requestors of past employment confirmations
include such organizations as: Landlords, Utility
companies, Lending institutions, Background Investigations
and Potential Employers
Q: Who is an Employee?
A: An Employee is a person who works or has worked for a
participating employer and whose employment confirmation
is being requested.
Q: Who is an Employer?
A: An Employer is an organization that uses our services
to provide past employment confirmation and income
information about its employees.
Q: Who can request confirmation information?
A: Anyone with a permissible purpose. To confirm income
and/or employment confirmation the employee must release
this via the employee section of the website.
Q: What if I feel that information in the past employment
confirmation report is erroneous?
A: If you believe that information is missing or
inaccurate on the past employment confirmation report,
Please Contact our customer service
support@theemploymentvault.com. Please provide a
detailed explanation of the issue and we will work with
the previous employer to address the issue.
Q: What if I feel that information in the current
employment confirmation report is erroneous?
A: Please check “Data Date” on report. If that date is
prior to a change in your employment status please request
a new report. If you still believe the information is
inaccurate please contact your HR department.
Q: Are there any costs to the Employers?
A: Yes, there is a small setup and small annual
maintenance fee.
Q: Are there any costs to the Employees?
A: No.
Q: Are there any costs to the Verifiers for current
employment?
A: Yes, there is a small credit card fee to insure
identity of who is requesting the information.
Q: Are there any costs to the Verifiers for past
employment?
A: Yes, there is a small credit card fee to insure
identity of who is requesting the information.
Q: Does The Employment Vault process past employment
confirmations for Social and Human Services?
A: Yes, Please contact our office or email us at
support@theemploymentvault.com to set up an account.
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